Con Edison had previously implemented a competitive solution, but realized that it wasn't delivering the quality and reliability they needed. After running extensive trials, they decided on the best, LiveCast! LiveCast is now used on for field service teams in the construction division.
Con Edison realized that verification of contractor work was critical for quality of service they are known for with customers, and for meeting their high operational standards.
The solution they selected must run on the BlackBerry devices that workers already carried with them. It must also be simple to use, reliable and integrate with GPS location data. Live streams must be immediately archived and accessible to internal departments within Con Edison.
LiveCast was the only solution that could give them the performance and feature requirements they demanded, along with professional services for any support and system modifications needed.
Con Edison replaced the solution they had been using with LiveCast and is realizing the benefits of immediate access to remote construction sites on a daily basis.